Consumer Protection

Right of Privacy Matters

Florida’s Invasion of Privacy Torts, Statutory Privacy Protections & Business Exposure in the Age of AI

Florida recognized the “right to be let alone” as an independent cause of action in 1944 — before most states, and decades before the technologies that now test it existed. Today the right of privacy is asserted against hidden cameras and GPS trackers, hacked email and cloud accounts, session-replay scripts and tracking pixels, biometric time clocks, and AI systems that collect, infer, and redistribute personal information at scale. For most Florida businesses and employers, the exposure is not regulatory: the state’s data-privacy statutes are deliberately narrow and enforced by the Attorney General. The exposure is common-law tort liability, with emotional-distress and punitive damages available and no physical injury required, layered with a handful of statutes — the Security of Communications Act, FDUTPA, the Telephone Solicitation Act — that carry statutory damages and fee-shifting.

Our Miami intellectual property attorneys litigate privacy and publicity claims in Florida’s state and federal courts and counsel businesses, employers, marketers, and platforms on monitoring, data, and content practices that keep them on the right side of those claims. This summary sets out the structure of Florida’s right of privacy, the two common-law torts that do the work, the remedies and limitations periods that shape every case, a side-by-side comparison with the right of publicity and Florida’s consumer-protection statutes, and the practical controls that reduce exposure.

Origins and Structure of Florida’s Right of Privacy

Cason v. Baskin, the Prosser taxonomy, and the three features that define the cause of action

Florida was an early adopter. In Cason v. Baskin, 20 So. 2d 243 (Fla. 1944) — the celebrated suit by Zelma Cason against Marjorie Kinnan Rawlings over Cason’s portrayal in Cross Creek — the Florida Supreme Court adopted Warren and Brandeis’s conception of “the right to be let alone” as an independent common-law right, describing the interest as the right of a private person to be free from public gaze. Cason remains the doctrinal foundation. On remand the plaintiff recovered only nominal damages, an early signal of the practical difficulty of proving privacy harm that persists today.

Florida then adopted William Prosser’s four-branch framework, first articulated in Loft v. Fuller, 408 So. 2d 619 (Fla. 4th DCA 1981), and confirmed by the Florida Supreme Court in Allstate Insurance Co. v. Ginsberg, 863 So. 2d 156 (Fla. 2003): appropriation of a person’s name or likeness for the defendant’s benefit; intrusion, physically or electronically, into a person’s private quarters; public disclosure of private facts a reasonable person would find objectionable; and publication placing a person in a false light. The four branches have not fared equally.

Branch Restatement (Second) of Torts Status in Florida Today Where the Claim Lives
Intrusion upon seclusion § 652B Viable — the workhorse claim Common law
Appropriation § 652C Viable at common law and codified as the right of publicity Common law and Fla. Stat. § 540.08
Public disclosure of private facts § 652D Viable, but constitutionally constrained Common law, subject to First Amendment limits
False light in the public eye § 652E Abolished — Jews for Jesus, Inc. v. Rapp, 997 So. 2d 1098 (Fla. 2008) Not available; defamation is the remedy

Three structural features that define the Florida cause of action

  • It reaches private actors. This is the essential contrast with Article I, § 23 of the Florida Constitution, which restrains government only. If the defendant is a business, employer, media outlet, platform, data broker, or individual, the common-law tort — not the constitution — is the operative theory.
  • It is a personal right. Only the person whose privacy was invaded may sue. The claim is generally non-assignable, does not survive the plaintiff’s death, and cannot be asserted by family members on a decedent’s behalf. Corporations and other artificial entities have no privacy rights under these torts, though they may have trade secret, confidentiality, and unfair-competition claims.
  • It is an intentional tort. This matters enormously for damages. Florida’s impact rule — which bars recovery for emotional distress absent physical impact or manifestation — restricts negligence-based claims but does not bar emotional-distress damages for intentional torts (Southern Baptist Hospital of Florida, Inc. v. Welker, 908 So. 2d 317 (Fla. 2005)). Pleading intent rather than negligence is often the difference between a viable case and a dismissed one.

Intrusion Upon Seclusion

Restatement § 652B as Florida applies it — and the “private quarters” gloss that decides most cases

Florida courts expressly adopt Restatement (Second) of Torts § 652B: “One who intentionally intrudes, physically or otherwise, upon the solitude or seclusion of another or his private affairs or concerns, is subject to liability to the other for invasion of his privacy, if the intrusion would be highly offensive to a reasonable person.” See Allstate Ins. Co. v. Ginsberg, 863 So. 2d 156 (Fla. 2003); Oppenheim v. I.C. System, Inc., 695 F. Supp. 2d 1303 (M.D. Fla. 2010), aff’d, 627 F.3d 833 (11th Cir. 2010); Stasiak v. Kingswood Co-Op, Inc., 2012 WL 527537 (M.D. Fla. 2012); Benn v. Florida East Coast Railway Co., 1999 WL 816811 (S.D. Fla. 1999). Three features of the Restatement commentary do most of the work in Florida briefing. No publicity is required — the tort is complete at the moment of intrusion, and a defendant who reads an employee’s private email and tells no one has still committed it. The intrusion need not be physical — it may be “by the use of the defendant’s senses, with or without mechanical aids,” or by investigation into private concerns such as opening mail, examining a bank account, or accessing private records — language broad enough to reach electronic and AI-driven collection with no traditional trespass. And there is a public-place limitation: no liability for examining a public record, or for observing or photographing a person on a public street, because the person is not then in seclusion.

Element What Florida Requires Where Claims Fail
1. An intentional intrusion The defendant deliberately performed the act constituting the intrusion — physical, electronic, optical, auditory, or informational. The intent required is intent to do the act, not intent to cause harm. Negligent or accidental access; passive receipt of information someone else obtained.
2. Into a place or matter in which the plaintiff had a reasonable expectation of privacy The threshold question and the most common point of failure. Florida applies a “private quarters” gloss narrower than many states: the plaintiff must identify a private place, physical or virtual, that was breached — not merely offensive conduct directed at a person. Ginsberg: offensive workplace touching and sexual comments were not intrusion because there was no intrusion into a private place. Benn: no intrusion in a public place or the ordinary open workplace.
3. Highly offensive to a reasonable person An objective standard, substantially higher than annoying, rude, or unprofessional. Courts weigh the degree of intrusion, the context and motives, the setting, and the plaintiff’s expectations in that setting. A legitimate business purpose is a significant mitigating factor, though not an absolute defense; proportionality is central. Oppenheim: numerous ordinary debt-collection calls did not meet the standard absent extreme conduct.
4. Causation and damages The intrusion caused the plaintiff’s harm. Because the tort protects a dignitary interest, nominal damages are available where the right was invaded but actual loss is unproven. Unsupported emotional-distress claims without credible corroboration.
Fact Patterns That Succeed in Florida Fact Patterns That Fail in Florida
Hidden cameras or recording devices in bathrooms, bedrooms, changing rooms, locker rooms, or medical examination rooms (also criminal under § 810.145) Conduct occurring in a public place or in open, common areas of a workplace
Unauthorized physical entry into a home, apartment, hotel room, or private office Observation or photography of what is in plain view
Wiretapping or covert recording of private conversations (independently actionable under Chapter 934) Information the plaintiff voluntarily disclosed — to the defendant, to third parties, or publicly
Hacking or unauthorized access to email, cloud storage, phones, computers, or social-media accounts Examination of public records
Covert GPS tracking of a person or personal vehicle Offensive speech, harassment, or touching without a spatial or informational intrusion (Ginsberg)
Unauthorized access to medical, psychiatric, financial, or personnel records Ordinary, non-extreme debt-collection or marketing contact
Searching an employee’s purse, locker, personal bag, or personal device without authority Monitoring of employer-owned equipment where notice was given and a legitimate business purpose exists
Persistent surveillance of a residence; reading or intercepting private mail or messages Negligent rather than intentional access

Intrusion in the age of AI

Because the intentional act of collection is the defining element, intrusion upon seclusion is the privacy theory most readily applied to AI systems that gather or store sensitive information — biometric identifiers, precise geolocation, health and financial data, the contents of private communications. Florida’s Digital Bill of Rights regulates that kind of data, but it reaches only billion-dollar controllers meeting additional criteria and gives consumers no private right of action; the common-law tort, by contrast, is a private claim that reaches any business engaging in the intrusive conduct. The Security of Communications Act supplies a statutory companion where the collection intercepts an electronic communication in which the person had a reasonable expectation of privacy, and FDUTPA supplies another where the collection contradicts a published privacy policy. The claim attaches to the capture — the image, the recording, the location, the data — not to what an AI system later does with it; the downstream use is the province of the disclosure and publicity claims discussed next.

Public Disclosure of Private Facts

Restatement § 652D — where truth is no defense, and the First Amendment is

Liability attaches where “one gives publicity to a matter concerning the private life of another, if the matter publicized is of a kind that would be highly offensive to a reasonable person and is not of legitimate concern to the public” (Restatement (Second) of Torts § 652D). The plaintiff must prove publicity; that the facts were private — not already public, in public records, or previously disclosed by the plaintiff; that the disclosure would be highly offensive and objectionable to a reasonable person of ordinary sensibilities; that the matter is not of legitimate public concern; and causation and damages. Truth is not a defense — the facts are assumed true, which is the point of the tort and also what makes it the most constitutionally fragile privacy claim.

The publicity element

Publicity is the most demanding element. It requires communication to the public at large, or to so many persons that the matter is substantially certain to become public knowledge — a materially higher bar than defamation’s “publication,” which is satisfied by disclosure to a single third party. In Hargrave v. GE Aviation Systems, LLC, No. 8:08-cv-1966 (M.D. Fla. July 29, 2009), transmission of private medical information to a limited number of people for a specific purpose was not publicity. In Leach v. District Board of Trustees of Palm Beach State College, 244 F. Supp. 3d 1334 (S.D. Fla. 2017), the court rejected the argument that twenty students who learned private information could easily spread it on social media; the plaintiff needed facts showing actual dissemination, or circumstances making it substantially certain. Under that standard, a business sharing personal data with a third-party server, or an AI platform storing it, will rarely satisfy the publicity element on those facts alone.

The First Amendment ceiling

Truthful information lawfully obtained about a matter of public significance is presumptively protected. Cox Broadcasting Corp. v. Cohn, 420 U.S. 469 (1975); Florida Star v. B.J.F., 491 U.S. 524 (1989) (a Florida case invalidating liability for publishing a rape victim’s name lawfully obtained from a police report); Bartnicki v. Vopper, 532 U.S. 514 (2001). Newsworthiness is construed broadly and frequently decided by the court as a matter of law — Cape Publications, Inc. v. Bridges, 423 So. 2d 426 (Fla. 5th DCA 1982), held a photograph of a hostage victim clutching a towel newsworthy. The claim works where medical or psychiatric conditions, HIV status, sexual orientation or history, substance-abuse treatment, financial ruin, criminal victimization, intimate images, or genetic information are broadcast widely about a person of no legitimate public interest and with no news value.

The AI-altered content gap

For AI-altered images, Florida statutes explicitly cover only sexual deepfakes (§ 836.13 and Brooke’s Law) and, arguably, synthetic likenesses used commercially (§ 540.08). The disclosure tort struggles with the rest, because the plaintiff often has no reasonable expectation of privacy in the original image, leaving the synthetic alteration outside the tort’s language. That leaves a real gap for non-sexual, non-commercial AI-fabricated content shared simply to embarrass or harass — a gap the 2026 Legislature attempted to close in SB 482 and will likely revisit in 2027.

Remedies, Damages & Limitations Periods

What a privacy plaintiff can recover — and how quickly the claim must be brought

Non-economic damages are typically the principal component: mental anguish, emotional distress, humiliation, embarrassment, injury to reputation, loss of dignity, sleeplessness, and loss of a sense of security, all recoverable without proof of physical injury or pecuniary loss because the privacy torts are intentional. Florida juries and courts are nonetheless skeptical of unsupported emotional-distress claims; persuasive cases pair the plaintiff’s testimony with corroboration from family and coworkers, treating professionals’ records, and evidence of concrete life disruption. Economic damages — lost wages or business, treatment costs, credit monitoring and identity restoration, security systems, relocation, takedown and reputation-repair costs, and the cost of investigating the intrusion — are recoverable on proof of causation. Nominal damages are available where the right was invaded but loss is unproven, and can support a punitive award. In appropriation cases, disgorgement of the defendant’s profits and the reasonable royalty expressly authorized by § 540.08(2) are often the most reliably provable measures.

Punitive damages — §§ 768.72 and 768.73

Punitive damages may not be pleaded in the initial complaint; the plaintiff must proffer evidence and obtain leave of court, and no discovery into the defendant’s financial worth is permitted until leave is granted. The standard is clear and convincing evidence of intentional misconduct or gross negligence. Against a business, § 768.72(3) requires that the employer actively and knowingly participated in an employee’s or agent’s conduct, that managing agents knowingly condoned or ratified it, or that the employer’s own gross negligence contributed to the loss — which means a business’s response to a reported privacy violation can convert an employee’s misconduct into corporate punitive exposure.

Circumstance Cap on Punitive Damages (§ 768.73)
Default Greater of three times compensatory damages or $500,000
Defendant motivated by unreasonable financial gain, with the high likelihood of injury known to managing agents, directors, or officers Greater of four times compensatory damages or $2,000,000
Defendant had a specific intent to harm the claimant and did in fact harm the claimant No cap

Injunctions, fees, and criminal restitution

Courts readily enjoin intrusion — halting surveillance, recording, or access, and ordering destruction or return of recordings and data — and Florida’s stalking injunction under § 784.0485 is a fast, low-cost tool enforceable by criminal contempt. Injunctions against publication, by contrast, face the near-insurmountable presumption against prior restraints; post-publication damages are usually the only remedy against a publisher, although § 540.10 expressly preserves injunctive relief against future advertising. Florida follows the American rule on attorney’s fees: recovery requires a statute or contract, and the privacy torts themselves supply none. Fees are available under § 934.10 (wiretap), § 934.50 (drones), § 784.049 (sexual cyberharassment), § 836.13 (altered sexual depictions), § 501.2105 (FDUTPA, prevailing party — which cuts both ways), § 501.059 (Telephone Solicitation Act), and § 768.79 (proposal for settlement, available to either side), while § 768.295 (anti-SLAPP) mandates fees to a prevailing defendant in suits over speech on a public issue — a serious plaintiff-side risk in any publication-based claim. Many invasions are independently criminal, and conviction supports mandatory restitution under § 775.089: illegal interception (§ 934.03), video voyeurism (§ 810.145), sexual cyberharassment (§ 784.049), altered sexual depictions (§ 836.13), identity theft (§ 817.568), computer offenses (§ 815.06), and cyberstalking (§ 784.048).

Claim Limitations Period Note
Intrusion upon seclusion 4 years commonly applied (§ 95.11(3), residual intentional tort) Contested after HB 837 (2023); calculate to the shorter period
Public disclosure of private facts 4 years (contested) Some courts analogize to defamation’s 2 years
Common-law appropriation and § 540.08 right of publicity 4 years (§ 95.11(3)) Accrues at first unauthorized use
Defamation 2 years (§ 95.11(4)(g)) Single publication rule, § 770.07
General negligence 2 years Reduced from 4 by HB 837 for causes accruing on or after March 24, 2023
§ 784.049 sexual cyberharassment 2 years from last publication
Chapter 934 wiretap civil action 2 years from discovery § 934.10
FDUTPA 4 years § 95.11(3)

For publication-based claims, the single publication rule means the claim accrues on first publication, not on each subsequent view; republication in a materially different form restarts the clock, and the single-action rule prevents stacking multiple tort theories to multiply recovery for one publication.

Publicity, Privacy & Consumer Protection Compared

Three overlapping bodies of law, one set of facts — which claim fits, and what it pays

The same conduct — a photograph used without permission, a recording made without consent, personal data collected and monetized — can implicate the right of publicity, the right of privacy, and Florida’s consumer-protection statutes at once. They differ in who may sue, what must be proved, what can be recovered, and how long the claim survives. The matrix and table below compare them; the right of publicity is treated in full in our Right of Publicity Matters summary.

Right of Publicity — § 540.08 Right of Privacy — Common-Law Torts Consumer Protection — FDUTPA, FDBR, FIPA, Ch. 934, FTSA
Interest protected Commercial value of a person’s name, portrait, photograph, or likeness Dignitary interest in seclusion and in control of private facts Fair dealing in trade; security and lawful handling of personal data; consent to interception and solicitation
Who may sue The person, an authorized licensor, or (for 40 years after death) the licensor, surviving spouse, and children Only the person whose privacy was invaded; the claim does not survive death and is non-assignable FDUTPA and FTSA: any aggrieved consumer; Ch. 934: any person whose communication was intercepted; FDBR and FIPA: the Attorney General only
Core requirement Use for trade, commercial, or advertising purpose without consent; expressive works excluded (Tyne) Intentional intrusion into a private place or matter, or publicity of private facts, highly offensive to a reasonable person A deceptive or unfair act causing actual damages (FDUTPA); interception without all-party consent (Ch. 934); autodialed call or text without prior express written consent (FTSA)
Damages Loss or injury including a reasonable royalty; punitive damages; $1,000 civil penalty for service members Emotional-distress and economic damages without physical impact; nominal damages; punitive damages under §§ 768.72–.73 FDUTPA: actual damages only, no emotional distress; Ch. 934: greater of actual damages or $100 per day (minimum $1,000), plus punitive; FTSA: $500 per violation, $1,500 if willful; FDBR/FIPA: civil penalties to the State
Attorney’s fees None under the statute None under the common law FDUTPA (prevailing party, either side), Ch. 934, and FTSA all shift fees
Limitations 4 years from first unauthorized use 4 years commonly applied, contested after HB 837 FDUTPA 4 years; Ch. 934 2 years from discovery
Reaches private businesses Yes Yes — the contrast with Art. I, § 23, which binds government only Yes; FDBR’s full regime reaches only controllers over $1 billion in revenue, but its sensitive-data consent rule applies regardless of revenue
AI and synthetic media No express language; SB 482 (2026) would have added it — died in messages March 13, 2026 No express language; disclosure tort struggles with altered images of public originals FDBR: opt-out from profiling; § 836.13 and Brooke’s Law (Ch. 2025-133): 48-hour takedown of altered sexual depictions; NO FAKES Act (S. 4591) pending in Congress

The right of publicity — elements, remedies, the federal litigation record in Florida, and the generative-AI gap — is treated in full in our Right of Publicity Matters summary; how these rights fit into an athlete’s or public figure’s brand is covered in our Name, Image & Likeness Matters summary.

Key Considerations for Florida Businesses & Employers

Where the real exposure lies — and the controls that reduce it

Understand your actual regulatory position

Florida’s statutory privacy regime is deliberately narrow, which produces a counterintuitive result. The Florida Digital Bill of Rights (§§ 501.701–501.722, effective July 1, 2024) applies principally to controllers with more than $1 billion in global annual revenue that also derive half their revenue from targeted advertising, operate a large app store, or operate a smart speaker or voice assistant; enforcement is exclusively by the Attorney General, there is no private right of action, and penalties reach $50,000 per violation, trebled in specified circumstances. The Attorney General brought the first FDBR enforcement action in October 2025 against a streaming-device maker over children’s data, and in February 2026 stood up a dedicated unit investigating foreign-owned companies’ collection of Floridians’ sensitive data. Two FDBR provisions apply to every for-profit business regardless of revenue and are widely overlooked: the prohibition on processing sensitive data — race, religion, health, sexual orientation, immigration status, genetic or biometric data processed for identification, and precise geolocation — without consent, and the children’s online protections of § 501.1735. The Florida Information Protection Act (§ 501.171) applies to essentially every business holding Floridians’ personal information: reasonable security, 30-day breach notification to individuals and to the Department of Legal Affairs for breaches affecting 500 or more Floridians, and proper disposal, with Attorney General penalties to $500,000 and no private right of action — but a violation establishes the standard of care in negligence litigation. The practical takeaway: for most Florida businesses the real exposure is common-law tort liability, FDUTPA with its prevailing-party fee shift, and breach-of-contract claims on the business’s own privacy policy.

Employee monitoring and workplace privacy

Generally Defensible Generally Actionable
Monitoring company-owned devices, networks, email, and internet traffic with notice Cameras or recording in restrooms, locker rooms, changing areas, or break areas used for changing — independently criminal under § 810.145
Video surveillance of open, common work areas Accessing an employee’s personal email, personal social media, or personal cloud accounts
Screenshot capture, application logging, and keystroke monitoring on company equipment Installing monitoring software on employee-owned devices without genuine consent
Reviewing email sent from company accounts Recording private conversations without all-party consent — Chapter 934, with a $1,000 statutory minimum plus fees per violation
GPS tracking of company-owned vehicles during work hours GPS tracking of a personal vehicle or off-duty movements; searching personal bags or lockers without a policy basis and reasonable suspicion
  • Adopt a written, acknowledged monitoring policy. Distributed at hire and periodically re-acknowledged, stating precisely what is monitored, on what devices, when, and why. Clear notice eliminates the reasonable expectation of privacy — the single most effective defense to a § 652B claim, because it defeats the second element.
  • Monitor proportionately. No more than the legitimate business purpose requires; scope creep converts defensible monitoring into a “highly offensive” intrusion. Prohibit monitoring in restrooms, changing areas, and medical or lactation rooms without exception, and never record audio without all-party consent — video and audio are governed differently, and Chapter 934 exposure is strict and statutory.
  • Handle personal devices and monitoring output carefully. BYOD policies must obtain explicit, informed, written consent and segregate business from personal data. Restrict access to monitoring outputs on a need-to-know basis; unnecessary internal circulation creates a disclosure claim on top of the intrusion claim.
  • Train supervisors. Ginsberg limits intrusion liability for offensive conduct, but § 768.72(3) means a supervisor’s misconduct plus corporate ratification equals corporate punitive exposure.

Customer and consumer data practices

  • Your privacy policy is an enforceable contract and a FDUTPA representation. The most common business-side privacy liability in Florida is not a regulatory penalty; it is a breach-of-contract or FDUTPA claim for doing something the policy said you would not do. Audit actual practice against the published policy at least annually.
  • Website tracking technologies are a wiretap risk. Session replay, pixels, chat tools, and analytics scripts have generated substantial litigation under wiretap theories, and Florida’s all-party-consent rule under Chapter 934 makes it a live one: in W.W. v. Orlando Health (M.D. Fla. Mar. 2025) the court refused to dismiss claims that a hospital’s website trackers intercepted the contents of patient communications, and the case settled in February 2026. Obtain consent through a functioning banner and do not fire trackers before consent.
  • Treat biometrics as sensitive data. Florida has no BIPA-style per-violation private right of action, but biometric data requires consent under the FDBR regardless of revenue, is personal information under FIPA, and biometric collection without consent is a strong intrusion-upon-seclusion fact pattern.
  • Minimize, retain, and manage vendors. Data you do not hold cannot be breached, subpoenaed, or misused; written retention schedules with actual deletion are the highest-leverage control available. Contract with vendors for security standards, breach-notification timelines shorter than your own 30-day FIPA obligation, audit rights, use restrictions, deletion on termination, and indemnification. Pre-build the incident-response plan — FIPA’s 30-day clock runs from determination of a breach, and late notification is itself the violation.
  • Marketing and telephony. The Florida Telephone Solicitation Act (§ 501.059) requires prior express written consent for autodialed calls and texts, at $500 per violation and $1,500 if willful; the 2023 amendments narrowed the statute and added a 15-day pre-suit notice and cure period for text claims, but exposure remains.

Marketing, likeness, and content

Obtain written releases for every identifiable person appearing in advertising, promotional material, packaging, social content, testimonials, and case studies; § 540.08 permits oral consent, but written releases are the only defensible practice. Employees and customers are not consenting by being photographed on premises, a hashtag is not consent to repost a customer’s photo to a commercial feed, and continued use of a departed employee’s name or image is a classic § 540.08 claim. Scope every release for media, territory, duration, modification rights, and — critically — AI training and synthetic-modification rights. Testimonials and endorsements raise § 540.08 and FTC Endorsement Guides exposure simultaneously.

Full Capability

Our Privacy & Publicity Services Include

Intrusion & public-disclosure claims and defense
§ 540.08 right of publicity enforcement & defense
Chapter 934 wiretap, tracking-pixel & session-replay claims
FDUTPA privacy-policy & data-practice claims
Employee monitoring & BYOD policy drafting
Privacy policy, consent & release drafting (incl. AI provisions)
FDBR sensitive-data & FIPA breach-response compliance
Florida Telephone Solicitation Act compliance & defense
Stalking, surveillance & takedown injunctions
Punitive-damages proffer & § 768.72 corporate-exposure defense
Vendor & data-processing contract review
Deepfake & altered-depiction (§ 836.13 / Brooke’s Law) actions

Get In Touch

rthornburg@allendyer.com